PRIVACY POLICY
1. General
This privacy policy sets out the policies and practices of Media Partners Asia Research Services Pte. Ltd.
("MPA") in the collection, use, sharing and protection of your personal information. MPA may update or
change this policy and these changes will be posted on MPA’s website.
2. Collection of Your Personal Information
a) For the purpose of carrying on MPA’s business including sale, provision, registration and advertisements
of MPA business and related products, events and services, MPA will collect your personal information
when you:
(i) purchase a product with MPA;
(ii) subscribe or register to a service of MPA;
(iii) enquire information about a product, event or service from MPA;
(iv) contact MPA via phone, e-mail or in person;
(v) use MPA’s products or services;
(vi) attend MPA's events;
(vii) take part in market research;
(viii) participate in surveys;
(ix) use MPA online portals.
3. Types of Personal Data Collected
a) For the purpose of carrying on MPA's business including sale, provision, registration and administration
of MPA's related products, events and services (including relevant on-line services), the information that
MPA collects includes but is not limited to the following:
(i) your name;
(ii) email address(es);
(iii) contact number(s);
(iv) company, industry, telephone number(s) and address(es);
(v) an email or letter you send to MPA; and other records of any contact you have with MPA;
b) In support of our services and other services provided by MPA's affiliates, business partners, clients,
industry associations and organizations, information may be automatically collected by MPA including but
not limited to:
(i) the telephone numbers and/or email addresses of calls, emails and other communications made and
received by you and the date, duration, time and cost of such communications;
4. Use of Your Personal Information
MPA may use and analyse your information for the following purposes including but not limited to:
(i) for the daily operation of MPA's services provided to customers;
(ii) processing your order and providing information on the products, events and services that you have
purchased from MPA;
(iii) keeping you informed of MPA's latest products, events and services;
(iv) marketing the following products, events and services:
All products, events or services by MPA; products, events and services offered by MPA's affiliates,
business partners, clients, industry associations and organizations.
(v) assisting you with any products, events or services enquiries;
(vi) billing you for MPA's products, events or services;
(vii) contacting you if necessary.
5. Withdrawing Your Consent
(a) The consent that you provide for the collection, use and disclosure of your personal data will remain
valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us
to stop using and/or disclosing your personal data for any or all of the purposes listed above by
submitting your request in writing or via email to our Data Protection Officer at the contact details
provided below.
(b) Upon receipt of your written request to withdraw your consent, we may require reasonable time
(depending on the complexity of the request and its impact on our relationship with you) for your
request to be processed and for us to notify you of the consequences of us acceding to the same,
including any legal consequences which may affect your rights and liabilities to us. In general, we shall
seek to process your request within ten (10) business days of receiving it.
(c) Whilst we respect your decision to withdraw your consent, please note that depending on the nature and
scope of your request, we may not be in a position to continue providing our goods or services to you
and we shall, in such circumstances, notify you before completing the processing of your request.
Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner
described in clause 5(a) above.
(d) Please note that withdrawing consent does not affect our right to continue to collect, use and disclose
personal data where such collection, use and disclose without consent is permitted or required under
applicable laws.
6. Access to and Correction of Personal Data
(a) If you wish to make (a) an access request for access to a copy of the personal data which we hold about
you or information about the ways in which we use or disclose your personal data, or (b) a correction
request to correct or update any of your personal data which we hold about you, you may submit your
request in writing or via email to our Data Protection Officer at the contact details provided below.
(b) Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the
fee before processing your request.
(c) We will respond to your access request as soon as reasonably possible. Should we not be able to
respond to your access request within thirty (30) days after receiving your request, we will inform you
in writing within thirty (30) days of the time by which we will be able to respond to your request. If we
are unable to provide you with any personal data requested by you, we shall generally inform you of
the reasons why we are unable to do so (except where we are not required to do so under the PDPA).
(d) We will respond to your correction request as soon as reasonably possible. Should we not be able to
correct the correction request within ten (10) days after receiving your request, we will inform you in
writing on the time by which we will be able to correct your correction request. If we are unable to
make a correction requested by you, we shall generally inform you of the reasons why we are unable to
do so (except where we are not required to do so under the PDPA).
(e) We will not provide information under the access requirement for:
i. opinion data kept solely for an evaluative purpose;
ii. any examination, examination scripts and, prior to the release of examination results, examination
results;
iii. the personal data of the beneficiaries of a private trust kept solely for the purpose of administering
the trust;
iv. personal data kept by an arbitral institution or a mediation centre solely for the purposes of
arbitration or mediation proceedings administered by the arbitral institution or mediation centre;
v. documents related to a prosecution if all proceedings related to the prosecution have not been
completed;
vi. personal Data subject to legal privilege;
vii. personal Data which, if disclosed, would reveal confidential commercial information that could, in
the opinion of a reasonable person, harm the competitive position of the organisation;
viii. personal Data collected, used or disclosed without consent pursuant to the exemptions in the PDPA,
for the purposes of an investigation if the investigation and associated proceedings and appeals have
not been completed;
ix. the personal data was collected or created by a mediator or arbitrator in the conduct of a mediation
or arbitration for which he was appointed to act —
! under a collective agreement under the Industrial Relations Act (Cap. 136) or by agreement
between the parties to the mediation or arbitration;
! under any written law; or
! by a court, arbitral institution or mediation centre.
x. any request:
! That would unreasonably interfere with the operations of the organisation because of the
repetitious or systematic nature of the requests;
! If the burden or expense of providing access would be unreasonable to the organisation or
disproportionate to the individual’s interests;
! For information that does not exist or cannot be found;
! For information that is trivial; and
! That is otherwise frivolous or vexatious.
xi. personal Data or other information shall not be provided to an individual if the provision of that
Personal Data or information could reasonably be expected to:
! Threaten the safety or physical or mental health of an individual other than the individual who
made the request;
! Cause immediate or grave harm to the safety or to the physical or mental health of the
individual who made the request;
! Reveal Personal Data about another individual;
! Reveal the identity of an individual who has provided Personal Data about another individual
and the individual providing the Personal Data does not consent to the disclosure of his/her
identity; or be contrary to national interest.
xii. If Personal Data has been disclosed to a prescribed law enforcement agency without the consent of
the individual or pursuant to the exemptions in the PDPA, we shall not be required to inform the
individual of such disclosure.
(f) Correction request will not be approved in respect of:
i. opinion data kept solely for an evaluative purpose;
ii. any examination conducted by an education institution, examination scripts and, prior to the release
of examination results, examination results;
iii. the personal data of the beneficiaries of a private trust kept solely for the purpose of administering
the trust;
iv. personal data kept by an arbitral institution or a mediation centre solely for the purposes of
arbitration or mediation proceedings administered by the arbitral institution or mediation centre; or
v. a document related to a prosecution if all proceedings related to the prosecution have not been
completed.
7. Retention of Personal Data
MPA will destroy any personal data it may hold in accordance with its internal policy. Personal data will
only be retained for as long as MPA needs it unless the personal data is also retained to satisfy any
applicable statutory or contractual obligations or for the purpose of investigation, detection, and
prosecution of crime.
8. Disclosure and Sharing of Personal Data
All personal data held by MPA will be kept confidential but MPA may disclose information about you to
the following parties:
(i) MPA's subsidiary websites;
(ii) contractors, agents or suppliers who are involved in delivering the products and services you have
ordered or used;
(iii) any agent, contractor or third party service provider who provides administrative, telecommunications,
computer, payment or other services to MPA in connection with the operation of its business;
(iv) law-enforcement or government bodies, regulatory bodies, courts or as required by law;
(v) any person to whom MPA is under an obligation to make disclosure under the requirements of any law
binding on MPA or under and for the purposes of any guidelines issued by regulatory or other authorities
with which MPA is expected to comply.
9. Security of Personal Data
MPA has adequate measures to protect your personal information from unauthorized access, accidental loss
or destruction.
10. Privacy Policy Published https://media-partners-asia.com/MPA_Privacy_Policy.pdf
This Privacy Policy is subject to change from time to time and any changes will be posted on MPA website
https://media-partners-asia.com/MPA_Privacy_Policy.pdf
If there is any inconsistency or conflict between the version posted on the website and the previous
versions, this version shall prevail.
11. Data Protection Officer Contact
You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data
protection policies and procedures, or if you wish to make any request, in the following manner:
Attention to Vinita Tang / Data Protection Officer
Email to dpo@AMPD-research.com
Content of your queries, feedback, or request